Sales of Alcoholic Beverages
By using this website, the user confirms that they are 21 years of age or older. You must be at least 21 years of age to make a purchase from the Bishamon Group website. The purchase of alcohol by anyone under the age of 21 is prohibited by law. By placing an order on the Bishamon Group website, the user is clearly stating that they are at least 21 years of age, and that the person who will receive the products ordered is also at least 21 years of age. A government-issued ID is required upon delivery of the products ordered. If you intentionally or mistakenly misrepresent your age in order to provide alcoholic beverages to persons under the age of 21, we will take legal action against you to the full extent permitted by law.
Products purchased from the Bishamon Group’s website are dispatched with an Adult Signature Required specification, and third party delivery companies who deliver the products are required to check the ID of the recipient. Upon delivery, you or a person who is at least 21 years of age must be present. To prevent excessive delays, please check the location of our premises before making a purchase.
Defective products can be exchanged within 30 days of ordering. In all cases, the user shall be responsible for baring the cost of returning the products. In the case of returns after an order has been sent to a third party delivery company for delivery, a fee of $20USD will be charged. Furthermore, costs incurred by for third party delivery companies cannot be refunded.
Payment and personal information is constantly protected during purchases made on the Bishamon Group’s website. The software we use is industry standard, and is currently one of the leading products to enable secure commercial transactions. All personal information including your credit card number, name, and address is encrypted, and so it cannot be read on the internet.
The title for all products purchased on the Bishamon Group website will be passed to purchasers in the state of California.
Immediately after you make payment in full and the order is finalized on the Bishamon Group website, this shall indicate that you have explicitly agreed to take on product ownership rights in the state of California. You must make payment in full for all items before arrangements for delivery can be started. The Bishamon Group’s duties and responsibilities based on the purchase contract regarding the sale and purchase of sake shall be deemed to have been fulfilled upon shipment of the products or upon their handover to a third-party delivery company for the purpose of delivery.
The user may change the deliver address or cancel an order in the time between finalization of an order for products and the start of shipment preparations for the products.
(This differs depending on the products ordered.)
No cancellation of orders is possible whatsoever where products have already been dispatched or are clearly indicated as being non-cancelable upon purchase.
Many states in the USA have laws to regulate the shipment of alcoholic beverages to areas under their jurisdiction, and in some cases there are regulations concerning the volume of alcoholic beverages that can enter the state with or without permission. By placing an order on the Bishamon Group website, you explicitly declare and guarantee that prior to your order of alcoholic beverages you have reviewed the appropriate local laws and state laws, and that your purchase conforms to all applicable local, state, and federal laws and rules. The Bishamon Group does not make any declarations of legality regarding shipments to states other than the state of California, and accepts no responsibility whatsoever for the acquisitions of the requisite license or permission.
If you have any questions about the relevant permissions held by the Bishamon Group, please feel free to inquire. The Bishamon Group does not provide any shipment services itself. For product dispatch, the Bishamon Group shall contact a third party delivery company on behalf of you. Unfortunately, not all general delivery companies are able to supply alcohol to any state. We apologize for any inconvenience this causes. By making arrangement for the shipment of alcoholic beverages by a third party delivery company, the Bishamon Group provides services to and acts on behalf of you, the purchaser and owner of the purchased products. By making a request to the Bishamon Group for arrangements for the shipment and delivery of alcoholic beverages, you explicitly declare that you are acting in compliance with the applicable regional, state, and federal laws with respect to the purchase, shipment and delivery of alcoholic beverages. You also declare that you have acquired the necessary permission, have paid the necessary fees, you have (if applicable) the right to possess alcoholic beverages manufactured with an appropriately permitted manufacturing process, and have the right to take receipt of the quantity of products ordered. Under the applicable tax laws, you, the person delivering the alcoholic beverages, and the person receiving the alcoholic beverages must be at least 21 years of age.
All shipping costs as appraised by third party delivery companies, including insurance companies, shall be paid by you the purchaser. Rarely, insurance premiums are charged for shipment arrangements for high-value products. The Bishamon Group performs dispatch administration work as a free service, and makes no profit whatsoever from delivery contracts. The Bishamon Group makes no guarantees whatsoever concerning shipment and delivery by third party delivery companies.
Estimated Delivery Time
The delivery period does not include weekends and national holidays. Products are shipped in 4 – 5 business days of being ordered. The Bishamon Group does not provide any guarantees regarding expected shipment times. For more accurate information, please contact the third party delivery company contracted to deliver your products. The delivery time does not include the time for order processing. Next day, 2 day, and 3 day delivery services are possible through the use of a third party airline, however additional fees must be paid. If you require delivery on a specific date or immediate dispatch, please contact us.
Almost all orders are shipped within 14 business days of being placed.
FedEx Cargo Storage Period
Cargo is shipped using FedEx. If you are not available to take delivery, up to 3 redelivery attempts will normally be made. If all 3 attempts are unsuccessful, the cargo is automatically returned to the dispatching party.
If you are unable to take delivery on the first or second attempt, you must contact FedEx to state you will go to collect the cargo from its storage facility, request redelivery, or take other such action. If you inform FedEx that you will go to collect the cargo from its storage facility, the cargo can be held for you for a maximum of 7 days.